Albert Heijn under fire over deposit-refund system
An observant Albert Heijn customer has caused the supermarket to come under fire over its use of the deposit-refund system, or rather: the lack thereof. Dirk Groot, who has given himself the nickname ‘Zwerfinator’, voiced his concerns on LinkedIn, where he is a ‘litter analyst’. Well, in my opinion, he has absolutely earned that title.
The deposit-refund icon on the beer cans of Albert Heijn’s own brand is simply too small: according to the law, it must be 1.2 centimetres, and that is not the case.
But the Zwerfinator has even more questions
‘Oh, and this can is dented. Will you still take it back if the machine doesn’t accept it?’ he also asks Albert Heijn. His LinkedIn post has by now received almost 900 likes and has also reached the supermarket itself — which has responded.
According to Appie, the mistake is not theirs, as they supposedly supplied the correct format. They also have an answer to his question about dented cans: they do not accept them. And quite a few people on LinkedIn are taking issue with that. ‘Undented???? With logos and barcodes visible???? Wasn’t the point to reduce and prevent cans as litter?’ is just one of the reactions. Someone also suggests printing the barcode on the bottom, because that part does not get dented after all. Seems like a smart plan to me—are you still reading, Albert Heijn?
Incidentally, such a deposit-refund icon, or failing to display it correctly, is taken very seriously: Heineken previously had to pay a penalty because it failed to comply with the rules correctly.
Read also:
- Albert Heijn wants to print the CO2 consumption of your groceries on the receipt; isn’t that a little hypocritical?
- 10 products that supermarket employees don’t know
- Drama: inflation is also affecting supermarket pizzas (and not by a little)
Source: LinkedIn
