13 ways hospitality workers get back at annoying guests
Hospitality is a profession, and you are the professional. You remain friendly when guests place crazy orders , you patiently answer stupid questions and keep smiling when children wreck the place, the dog wants to eat a toasted sandwich and you are standing at the table with piping-hot plates while no one is paying attention. But beware: even the most customer-friendly hospitality workers have their limits. And when you cross them…
These hospitality workers explain – anonymously, which seems logical to me – how they get back at annoying guests. Do you always have lumps from your smoothie in the straw? And is the salsa sauce with your nachos todos much spicier than everyone else’s at the table? Then you’ll now get an idea of how that happens.
- ‘I don’t blend the smoothies of annoying customers for long enough. That leaves lumps in them, and those clog the straw.’
- ‘When people keep calling, I talk extra loudly. Then they can’t have their phone conversation normally anymore.’
- ‘When they pay, I press the “cancel” button. Then they have to insert their card again. I repeat that until I’m cheered up.’
- ‘If they throw the money at me, I throw the change back. Then I laugh and walk away.’
- ‘I add extra chili pepper to their salsa, and then I’m a little slower with the next drink order.’
- ‘When I worked at a drive-thru restaurant, we snapped the straws of annoying guests. Nothing is more annoying than a cup of soda with a leaky straw.’
- ‘I’ve given a tip back to a guest before: “You need this more than I do.”’
- ‘I give the children different toys with their kids’ meals, so they argue with each other and get on their parents’ nerves even more.’
- ‘I make their espresso decaf.’
- ‘I worked in a coffee bar. If someone was rude, I didn’t stir their sugar into their coffee. Then you get this thick layer of sugar at the bottom of your cup.’
- ‘At McDonald’s, I put the bag of French fries upside down in the paper bag, so all the fries fall out when they take it out.’
- ‘I don’t ask whether they want whipped cream on their hot chocolate.’
- ‘When people ask for extra barbecue sauce with their order, I add a container of syrup.’
Also read:
- Why McDonald’s is taking off like a rocket despite coronavirus
- Seven unbelievable facts about fast-food restaurants: you didn’t know this yet
- What expats and tourists think of Dutch service
